Once you placed a order, and you have received an SMS and email notification from our end, kindly follow the given procedure.
For UAE customers, you can track your shipment by clicking on the tracking link sent to you via email and SMS. Also, you can contact the delivery associate by using the tracking interface provided to you.
How to contact the courier partner who has your order?Â
Kindly find the below-mentioned details of all our delivery partners
Due to COVID-19, all packaging must undergo strict quality control and disinfection processes before leaving the factory to make sure we're keeping all our customers safe. This may cause some delays in the dispatch and shipping time.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping.
Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.
For further inquiries:
If you have any further questions, please contact our customer services at:
Reach us via:
Company Name - Dolce&Cavana
Email-Â support@dolcecavana.com
Business Address-Â Al Qusais 2- Al Twar Fourth Dubai
